When Zoom Online fails, phone it in

Today, at Reston Writers Review, we had a major Zoom snafu. One of our writers was having a dickens of a time trying to communicate through the Zoom interface when we were reviewing her piece. We had a similar problem on Sunday with The Hourlings but were able to solve that with the person being reviewed just shutting off her video and only using the microphone.

Today, even that didn’t work. One member had to leave the meeting, the connection was so bad and even when the woman being reviewed turned off her video, her voice was still astoundingly choppy.

The only thing for it was to use the backdoor option provided by Zoom: the telephone interface. I hastily logged into the Zoom account provided to me, copied the full meeting info from the Zoom side—including the dial in numbers for connecting to Zoom on the telephone—and, finally, our author was back in the meeting.

Overall, it took about 10 minutes for us to fix all the difficulties listed above, but fortunately we only had five more folks who wanted to give their review, and we were still done by 21:00, our normal meeting end time.

All in all, it was a great and successful meeting despite the glitch. It’s more than likely Internet bandwidth is getting frayed due to an upswing in online meeting. But we adopted and adapted, and improved, just like the motto of the round table suggests.

Thank you for reading!

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